Post by account_disabled on Dec 12, 2023 5:50:18 GMT
Is the chat system necessary for online sellers? ... Is it right? Beginner's experience in selling things online. When the customer completes their reservation, they must send a summary of the balance to the customer via chat. Wait for payment confirmation slip via chat. Collect customer name and address information via chat Sometimes it takes all 3 steps to complete all customers. After completing every order, I was so tired that I could hardly sleep. Plus, when I come to look at the comments again. It turned out that orders that were thought to be fully collected were still left over. Both admins messaged and responded incompletely. Or customers dump midway because they change their mind and don't want to buy the product.
This causes orders that should be able to be sold more to decrease or remain the same to the point where business cannot Phone Number List be expanded. Solving the problem of why customers have already reserved and then disappeared. Customers are lazy to wait. Online shoppers often don't like to wait for a long time, especially waiting for sellers to reply to chat. Respond to product details for a long time, even though from the seller's perspective it feels like it's only 1-2 minutes late. But from the point of view of the customer who wants real-time feedback from the seller, he feels that he is being abandoned by the store and does not receive the attention he deserves, so he chooses to dump your shop. will turn to buy from competing stores that respond faster The customer changed his mind.
Have you ever heard the word Is it a must-have item? And the meaning of this word comes from the behavior of human desires. And when customers CF the product with half-hearted desire, they will be careless and only think about the money in their wallets. They would want the store to send them a summary of prices and payment methods immediately. In order to experience the feeling of being the owner of that product to your heart's content. Stores that sent product summaries were unable to keep up with the needs of this group of customers. Until he was able to bring his mind back and ask himself whether the product was really necessary or not, or indeed it might not be necessary. It will cause you to lose orders from this group of customers.
This causes orders that should be able to be sold more to decrease or remain the same to the point where business cannot Phone Number List be expanded. Solving the problem of why customers have already reserved and then disappeared. Customers are lazy to wait. Online shoppers often don't like to wait for a long time, especially waiting for sellers to reply to chat. Respond to product details for a long time, even though from the seller's perspective it feels like it's only 1-2 minutes late. But from the point of view of the customer who wants real-time feedback from the seller, he feels that he is being abandoned by the store and does not receive the attention he deserves, so he chooses to dump your shop. will turn to buy from competing stores that respond faster The customer changed his mind.
Have you ever heard the word Is it a must-have item? And the meaning of this word comes from the behavior of human desires. And when customers CF the product with half-hearted desire, they will be careless and only think about the money in their wallets. They would want the store to send them a summary of prices and payment methods immediately. In order to experience the feeling of being the owner of that product to your heart's content. Stores that sent product summaries were unable to keep up with the needs of this group of customers. Until he was able to bring his mind back and ask himself whether the product was really necessary or not, or indeed it might not be necessary. It will cause you to lose orders from this group of customers.