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Post by account_disabled on Dec 30, 2023 4:59:18 GMT
Channels optimizing processes strengthening customer relationships and driving the growth of your business. n Platform and Smart Solutions Choosing digital channels for your company When selecting the most appropriate digital channels for your company's multichannel service it is important to consider the available options and their distinct characteristics. Here are some of the main digital channels that can be used SMS SMS remains an effective option for sending short direct messages to customers and is widely used for notifications and reminders. RCS Google offers more advanced features such as sending images Email Marketing List videos and even the possibility of carrying out transactions directly in the conversation. WhatsApp Business API WhatsApp Business API is a powerful communication tool enabling personalized and automated interactions with customers. Through it you can send messages receive requests and even make sales. Chatbots Bot & Flow Chatbots have become increasingly popular as they offer fast and efficient service in addition to being available hours a day. They can be implemented across different channels like websites and apps to provide instant support to customers. Social media Social networks also play an important role in multichannel service. Instagram Messaging allows direct contact with customers through private.
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